Specialized Marketers for Your Small Business
About
Digital marketing experts dedicated to bringing your business qualified leads
How it all began...
1990 - Monica Morgan started working in Property Management.
2014 - Britt started working in both Property Management and Digital Marketing.
2018 - Monica started The Pivotal Companies to serve the Property Management industry.
2020 - The COVID-19 pandemic pushed digital marketing to the forefront.
February 2024 - Monica & Britt saw the need for iMPACT to fill, which was a digital agency specialized in the industries it serves.
Today - we are privileged to serve clients in 10 (+ counting) different industries across the United States.
Why Impact?
Welcome to The Impact Agency, where digital marketing meets personality. Our expert team of digital marketing strategists is here to help property managers, contractors, small business owners, and personal brands make a lasting impression on their target audience. With a touch of wit and a dash of creativity, we'll elevate your online presence and bring your brand to new heights.
Our commitment to excellence is reflected in every project we undertake. We pride ourselves on our personalized approach, taking the time to understand your unique needs and goals. Our team stays ahead of industry trends and leverages the latest digital tools to ensure your brand remains relevant and competitive. From comprehensive market analysis to tailor-made content strategies, we provide a full spectrum of services designed to boost your brand's visibility and drive sustainable growth. At The Impact Agency, your success is our mission, and we're passionate about turning your vision into reality.
At The Impact Agency, we believe in the power of authentic storytelling and innovative strategies to drive engagement and growth. Whether you're looking to enhance your social media presence, optimize your website for search engines, or launch a compelling ad campaign, we're dedicated to delivering results that exceed expectations. Join us on this exciting journey, and let's make an impact together!
Digital Strategy
Paid Advertising
Website Development
Search Engine Optimization
Email Marketing
Social Media Management
Who we are

Hailing from diverse backgrounds in property management, contracting, retail, and more, we've walked the walk in your industry. With experience both in the field and behind the scenes creating killer marketing strategies, we're the digital experts small business owners need. Let's turn clicks into clients and make your brand the talk of the town!
FAQs
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What makes The Impact Agency different?
Let us set you up for success. We combine industry expertise with digital mastery. Our team stays ahead of trends and leverages the latest tools to ensure your brand stands out. We don’t believe in cookie-cutter solutions—instead, we craft custom strategies based on your goals, audience, and market, ensuring your business gets the attention it deserves.
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How do I get to the top of Google?
Google prioritizes local service professionals who are Google Guaranteed first. Next, they display businesses that are paying for Google Ads. After that, Google ranks those with the best, most established SEO—this includes having strong reviews and years in business. To improve your ranking, consider becoming Google Guaranteed if eligible, invest in paid advertising, and focus on building a robust, long-term SEO strategy with consistent reviews and quality content.
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What industries do you specialize in?
We specialize in helping property managers, contractors, small business owners, and personal brands. With more than a decade of experience, our team understands the unique challenges and opportunities in these industries, allowing us to craft strategies that resonate and deliver results.
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How much does it cost to work with The Impact Agency?
Our pricing is tailored to your business needs and goals. We offer a range of digital marketing services—like website development, paid advertising, SEO, and social media management—so your investment depends on the scope of work and the strategies best suited for your industry. We’re happy to provide a custom quote after a discovery call. The best way to get your custom quote is to book a call.
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How long are your contracts?
Our minimum contract term is 90 days, and our maximum is 1 year. Our suggested term depends on the service.
We also have a monitoring plan that is a monthly renewal until cancelled.
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How long does it take to start a campaign?
Once your invoice is paid, our team typically gets your campaign live within 7 business days. This ensures we have time to set up, strategize, and launch with precision so you can start seeing results quickly. We do advise that you keep in mind our timeline depends on the time it takes our clients to approve designs, copy, etc.
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What is a digital strategy, and why do I need one?
A digital strategy is a comprehensive plan to achieve your business goals using digital channels and technologies. It’s essential because it aligns your online efforts with your business objectives, ensuring you reach the right audience, stand out from competitors, and generate leads consistently. Our experts analyze your needs and craft a custom strategy that delivers measurable impact—no “spray and pray” tactics here.
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How can I improve my digital strategy?
The best way is to truly understand your target audience and business goals. From there, our team can help you develop a tailored approach—whether it’s through SEO, paid ads, social media, or content marketing. We stay up to date on the latest trends and algorithms, so your strategy is always relevant and effective.
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Do you offer education or resources for small business owners?
Absolutely! Our blog is a hub for free education, actionable insights, and expert tips on digital marketing. We’re passionate about empowering business owners with the knowledge they need to succeed, covering everything from SEO fundamentals to the latest trends in AI and automation.
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What’s your process for working with new clients?
Our streamlined process includes a discovery call, contract signing, invoice payment, and onboarding with your dedicated account manager. This ensures a smooth transition and a strong foundation for your digital marketing success.
Guy Hawkins
President of Sales

Guy Hawkins
President of Sales

Guy Hawkins
President of Sales

Guy Hawkins
President of Sales

Guy Hawkins
President of Sales

Guy Hawkins
President of Sales

Guy Hawkins
President of Sales

Guy Hawkins
President of Sales

Guy Hawkins
President of Sales

Guy Hawkins
President of Sales

Guy Hawkins
President of Sales

Guy Hawkins
President of Sales

Guy Hawkins
President of Sales

Guy Hawkins
President of Sales
